These general sales, delivery and payment conditions apply to all sales, supplies products and services offered by us on behalf of third parties in the market.
All our products are covered by the warranty of the supplier. Navigatie-onderdelen.nl has its own repair service. Besides this, defective products are also repaired by our supplier.
The following damages are excluded from warranty:
Default on receipt:
If your product does not function properly on receipt, please contact our customer service (firstname.lastname@example.org). If we can confirm the default, you will always receive a new product.
Step plan for warranty and faults:
Would you like to obtain the benefit of this warranty? We would like to ask you to follow the following steps. In this way, we can settle your return as quickly as possible.
The costs for sending a product to us are on your account. We estimate the costs around € 10.00 for shipping in the Netherlands till € 60.00 for outside of Europe.
Are you not completely satisfied with your purchase or did you make a mistake? No problem. At Navigatie-onderdelen.nl you can return or exchange an article within 14 working days. It is important that the product is complete and unused and that it is in the original and undamaged packaging. Navigation-onderdelen.nl will charge money if the products are damaged or used
The following articles can not be returned:
Step plan for returns:
Would you like to return a product? We would like to ask you to follow the following steps. In this way, we can settle your return as quickly as possible.
The costs for sending a product to us are on your account. Navigatie-onderdelen.nl will be charged with the forwarding-charges for return.
As customer, you are responsible for the return yourself. We advise you to send your product by registered post. We will refund the purchase price as soon as we have received the products. This amount will be minus the forwarding charges made by Navigatie-onderdelen.nl
If these conditions are not met, costs will be taken into account for returning/cancelling your order. This percentage of the purchase price will be determined by Ridgidkollmann.com. You will receive your credit as a credit note. If an order is refused at the door, the costs made by us will, at all times, be taken into account.
All prices are based on the cost of the current stock in the webstore.
When an item is out of stock, we reserve the right to change the selling price of the item without prior notice; e.g., in circumstances in which the cost of the replacement stock is considerably higher than before.
Your personal information will be treated confidentially and Navigatie-Onderdelen used only to process your order and possibly providing a newsletter..